[ays_quiz id='25'][ays_quiz id='26']
IMPORTANCE TO DIGITAL SKILLS ITI MOCK TEST EMPLOYABILITY ELECTRICIAN EMPLOYABILITY SKILL (1st year) : IMPORTANCE OF COMMUNICATION (PART-A) 1 / 20 We can share our thoughts, ideas andfeelings through ____. Reading Watching Communication Hearing 2 / 20 Which among these is a typeof communication? Visual Verbal Non-Verbal All of these 3 / 20 Verbal communication is the use of _____. Sign Maths Images Words 4 / 20 Seetha is speaking to her customers tounderstand how to improve her business. What type of communication is this? No Communication Non-Verbal Communication Verbal Communication Written communication 5 / 20 Forms of verbal communication are ___. Dancing Writing and Speaking Making eye contact Thinking 6 / 20 Effective communication needs to be - Simple Clear Complete All of these 7 / 20 Clear communication leads to _____. Different work Opposite work Faster work Slow work 8 / 20 The way we sit, our facial expression and bodylanguage show __________ communication non- verbal informa written verba 9 / 20 Nitya wanted to discuss an issue with her teammates. What type of communication isit? Verbal Image Written Video 10 / 20 Raj and Tej talk to each other only on thephone. What type of communication is this? Written communication Non-Verbal Communication Verbal Communication Sign communication 11 / 20 Shouting shows we are angry. Talking very slowly shows we are tired or sleepy. What part of non-verbal communication helps us understand this? Hand movements Tone of voice Eye movements Smile 12 / 20 Tom received a letter, but it did not have any details of who sent it. The letter was missing the ____________ address. Receiver’s Greetings Sender’s Subject 13 / 20 Letter is a form of _________ communication Non-verbal Written Telephone Spoken 14 / 20 Which is not a type of non-verbalcommunication ? Hand movements Eye-contact E-mail Facial expression 15 / 20 A formal letter can be used for__________ purposes. Official Boring Friendship Fighting 16 / 20 Sam wanted to apply for a job. He thought ofwriting a cover letter to the company. But his friend suggested to attach _______ with the cover letter. Resume Formal Leave Brochure 17 / 20 “Reg” in the letter means ___. Greetings Subject Body Regarding 18 / 20 Shouting shows we are angry. Talking very slowly shows we are tired or sleepy. What part of non-verbal communication helps us understand this? Hand movements Tone of voice Eye movements Smile 19 / 20 When talking to our co-workers, we should not stand or sit _________ to them. opposite In front of next to too close 20 / 20 Distance between yourself and the other person is called ________. Relationship Informal Spatial distance Close Your score isThe average score is 5% 0% Restart quiz EMPLOYABILITY SKILL (1st year) : IMPORTANCE OF COMMUNICATION (PART-B) 1 / 21 Shwetha and Rakshit are coworkers. They are angry with each other because they have not completed a project properly. Which is a good way to resolve such conflicts in the workplace? Find different ways to solve the problem Ignore each other File a police complaint Quit the job 2 / 21 James had to meet his team members Suraj,Reena and Nagma on Friday. James called Suraj and Reena. But he did not inform Nagma. This is an example of _________. Typing error Poor communication Stress Poor listening 3 / 21 Conflict in workplace affects ____. environment salary ability to work weather 4 / 21 Conflict usually creates _______. Negative emotions Happy emotions Enjoyment Positive emotions 5 / 21 Argument or disagreement between two groups of people is called _________. Fun Happiness Teamwork Conflict 6 / 21 Tina and Lyra’s team are working together to finish the school painting project. What should both the teams do to finish the project? Share resposibility Resist Fight Argue 7 / 21 Ram, Vinay and Sandeep are working as a team to finish the geography project. Vinay is sharing his thoughts. What are Vinay and Sandeep supposed to do? Go around the school Listen actively Play None of thes 8 / 21 Sharing will help everyone feel involved and _____. Motivated Close Sad Happy 9 / 21 The concept of ____ best describes importance of teamwork. Conflict Group Team Synergy 10 / 21 What can make it difficult to communicate in the workplace? Language differences Differences in communication styles Use of unfamiliar words All of these 11 / 21 Which communication method should be used to share confidential information and documents in the workplace? Instagram WhatsApp Email Phone 12 / 21 In a meeting, Surya speaks in Hindi. Some of his team members understand both English & Hindi, while others only know English. What should Surya do? Speak in English Scold people Speak in Hindi Stop talking 13 / 21 Organizations communicate mainlythrough _____. Letters Project E-mails Unfamiliar words 14 / 21 At workplace, communication must follow the ______. Close Ideas Text 6Cs 15 / 21 Exchange of ideas happen through ______. Communication Watching Listening Singing 16 / 21 Whenever we are communicating we have to be dressed appropriately, maintain ourbody language and maintain ____. make up a very loud volume silence eye contact 17 / 21 Vinod met his new manager at his workplace.He had to ______ himself first. Thank Appreciate Introduce Praise 18 / 21 Formal communication is used at ____. Friend Party House Workplace 19 / 21 Which is not a type of communication? Written Driving Non-verbal Verbal 20 / 21 You can speak to your friend________. Informally Formally By reading their mind By dancing 21 / 21 Cherry is going for an interview. What should she not do? Wear formal dress Take her resume Apply too much makeup or perfume Wear clean clothes Your score isThe average score is 0% 0% Restart quiz